What should be the primary focus during a client consultation?

The primary focus during a client consultation should be understanding the client's needs and desired outcomes. This element is crucial because the consultation sets the stage for delivering services that align with the client's specific preferences and goals. By actively listening to the client's desires, assessing their lifestyle, and evaluating their hair or skin type, the stylist can provide personalized recommendations that ensure client satisfaction.

Establishing a connection based on the client’s unique vision helps to build trust and confidence in the stylist's abilities. It also allows for adjustments to be made during the service to meet any emerging needs the client may express throughout the process. This tailored approach is fundamental in a service-oriented industry where client satisfaction is the ultimate goal.

While discussing the stylist's personal style, the latest beauty trends, or promoting high-cost services can have their places in a consultation, those aspects should support and enhance the primary focus of meeting the client's individual needs.